Nitpick

Delete your account

This page explains how to permanently delete your Nitpick account and the data associated with it. Nitpick is published by Made by Matter, a software studio based in Brisbane, Australia.

How to request deletion

1. Send the email above from the address you use to sign in to Nitpick. We use this to confirm the request came from the account holder.
2. We reply within one business day to confirm we have received the request.
3. Your account and its data are permanently deleted within 30 days, and we email you once the deletion is complete.

If you no longer have access to the registered email address, contact us anyway and we will verify your identity another way before proceeding.

What is deleted

Deleting your account permanently removes:

• Your account and profile details, including your name and email address
• Content you created or saved in Nitpick
• Your app settings and preferences
• Usage and diagnostic data linked to your account

This cannot be undone. Once the deletion is complete we cannot restore your account or its contents, so export anything you want to keep before making the request.

What is kept, and for how long

• Backups. Your data may persist in encrypted backups for up to 30 days after deletion, after which those backups expire and are overwritten.
• Records we are legally required to keep. Where Australian law requires us to retain certain records — for example transaction records for tax purposes — we keep only those records, for only as long as the law requires, and they are not used for any other purpose.
• Anonymous aggregate data. Statistics that cannot identify you or be linked back to your account are not affected by deletion.

Subscriptions

If you subscribed through the App Store, deleting your Nitpick account does not cancel your subscription. Cancel it in Settings → your name → Subscriptions on your device, otherwise Apple will continue to bill you. The same applies to Google Play subscriptions, which are managed in the Play Store app.

Questions

Email hello@madebymatter.com.au and a real person will reply within one business day, Brisbane time (Mon–Fri, 9am–5pm AEST).

Last updated 14 August 2026.